Servers are at the heart of every business network.  Many IT consulting firms use automated programs that alert them if something is wrong with the server.  The problem with such solutions is that by the time a problem is detected it is already to late to stop an outage.  We take a more hands on approach.  We keep servers patched, maintained, and review error logs whenever we log in.  This helps us to find problems much earlier and we are able to stop problems before they start to snowball.

Most businesses can’t function with email.  In addition to actively maintaining your mail server, we also make sure that you only receive the emails you want to read.  We work with many different spam filtering services to make sure that bulk emails don’t get through.  Also, we make sure that that your domain name records are locked down and setup properly so that you don’t get put on blacklists.  We also use mail bagging services that will hold in coming emails in the event that your mail server or internet goes down.  Finally, we make sure that your email is accessible outside of the office.  Whether that is on your phone, tablet, or home PC.

The Gartner Group maintains that “43 percent of companies were immediately put out of business by a ‘major loss’ of computer records, and another 51 percent permanently closed their doors within two years — leaving a mere six percent ‘survival’ rate.”  How long could you survive without your data.  For many reasons, an in house or cloud based backup system is simply not enough.  We take a multi-tiered approach.  The first tier is a local bare metal backup that allows us to restore your server to the last backup.  We also use cloud based backups in the event their is an issue with the local backup and to make sure that you could survive if something where to happen to your facility.  Finally, we can also implement a server fail-over system.  That is if your server fails we can immediately have you back online on a redundant server.

For the most part wired networks work flawlessly, if they are configured correctly.  We do traffic shaping to make sure your work data takes precedent over users doing such things as streaming music, browsing Facebook, or downloading photos.  We can also do content filtering to filter out no work related sites.  We also make sure that your wireless network is locked down and that bandwidth is properly allocated so that you have the proper bandwidth allocated to your company’s wired network.

Office security starts at the firewall and moves all the way down to your end users.  Many firewalls are not properly configured.  We make sure that they are setup correctly.  We also make sure that file servers, switches, and workstations are protected for external threats.  We also help educate users as to safe browsing and other security procedures so they don’t unwittingly compromise your network.

Cloud services are part of the business network environment.  They help to reduce costs and improve availability of services.  However, there are also downsides such as not having enough bandwidth, a bad internet connection, and no tech support.  We will help you navigate your options and help you to implement any solutions.