Technology Support for Chicago Lawyers

By a Chicago Lawyer

Supporting Law Firms is Our Specialty

Don Brown is an attorney who has provided IT support and technology consulting to law firms since 1999, from solo practitioners to midsize firms.

Don regularly teaches CLE programs for bar associations on lawyers’ ethical responsibilities and the use of technology.

Firefly’s support team is trained to recognize the unique ethical, confidentiality, and security obligations of the legal profession.

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Human Centric Tech Support

One Flat Fee. No Surprise Upcharges.

  • Chicago Based  Support

  • Staffed Office in the Loop

  • Staffed Office in the Suburbs

  • Same Support Team, Every Day

  • Human Interactions Only

  • No Client Facing AI Agents

Firefly Network Services is proud to provide technology support to Chicago’s legal nonprofit community and the organizations working to expand access to justice.

Decades of Experience Supporting the Legal Profession

Firefly Network Services was founded in 2008 with a specific purpose: to provide law firms with IT support designed around the way lawyers actually work.

Firefly supports law firms across a wide range of practice areas, including litigation, subrogation, corporate law, real estate, family law, intellectual property, immigration, estate planning, tax, bankruptcy, and financial transactions. With more than 25 years of experience supporting legal professionals, we understand the workflows, technology demands, deadlines, confidentiality requirements, and pressures that are unique to the practice of law.

Our expertise extends beyond the legal profession. We also provide technology support to security- and privacy-conscious professional services organizations, including accounting firms, architectural and design firms, consulting firms, financial services firms, and nonprofit organizations.

We build relationships, not support tickets.

You shouldn’t have to explain your business every time you need help.

Our dedicated support model allows us to build real relationships with our clients and truly understand their people, systems, and technology needs. You work with the same Firefly team every day, so when you call, you’re working with people who already know you and your technology.

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