Supporting Law Firms is Our Specialty
Don Brown is an attorney who has provided IT support and technology consulting to law firms since 1999, from solo practitioners to midsize firms.
Don regularly teaches CLE programs for bar associations on lawyers’ ethical responsibilities and the use of technology.
Firefly’s support team is trained to recognize the unique ethical, confidentiality, and security obligations of the legal profession.
Human Centric Tech Support
Chicago Based Support
Staffed Office in the Loop
Staffed Office in the Suburbs
- Same Support Team, Every Day
Human Interactions Only
No Client Facing AI Agents
Firefly Network Services is proud to provide technology support to Chicago’s legal nonprofit community and the organizations working to expand access to justice.
Decades of Experience Supporting the Legal Profession
Firefly Network Services was founded in 2008 with a specific purpose: to provide law firms with IT support designed around the way lawyers actually work.
Firefly supports law firms across a wide range of practice areas, including litigation, subrogation, corporate law, real estate, family law, intellectual property, immigration, estate planning, tax, bankruptcy, and financial transactions. With more than 25 years of experience supporting legal professionals, we understand the workflows, technology demands, deadlines, confidentiality requirements, and pressures that are unique to the practice of law.
We build relationships, not support tickets.
You shouldn’t have to explain your business every time you need help.
Our dedicated support model allows us to build real relationships with our clients and truly understand their people, systems, and technology needs. You work with the same Firefly team every day, so when you call, you’re working with people who already know you and your technology.
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AI Integrations Designed to Meet Your Ethical Obligations
Phishing and Intrusion Detection
Business Continuity and Disaster Recovery Planning
Data Security Audit Defense.
