Enterprise level help desk support tailored to the small business
Enjoy the Benefits of Enterprise Network Support Without the Costs of Staffing a Full Time IT Specialist.
Increasingly, small businesses are relying on technology to drive their business. However, many are having a hard time managing the maintenance, growth, and cost of supporting technology.
Because of their size, many are unable to find the resources they need to keep their office technology running smoothly.
The big consulting firms are either unwilling to service small companies or they force them into unwieldy phone/online help desk solutions. Worse yet, small businesses are left to fall through the IT consulting cracks, often taking a back seat to larger more “important” clients.
However, being a small business ourselves, we take pride in treating each client equally making sure that each company receives the proper attention.
When it comes to servicing our clients, we believe that a single user working out of a home office is as dependent on technology as a forty-user law firm. We treat each with the same amount of deference.
I got through the legislative session this Spring … without many glitches When I think of what a quandary I was in a year ago at this time—wanting to get started on my own, but needing so much assistance and technical guidance, I cringe. [Firefly Network Services was] a godsend…and I truly appreciated it. Thank you so much for all you did to help me!!!
About The President
Don Brown, Esq. President of Firefly Network Services, Inc.
Don Brown, a licensed attorney in Illinois, has been providing IT support and consulting services to small businesses and law firms since 1999.
He uses his experience in the field, his understanding of the practice of law, as well as his familiarity in running a small business to find and implement the best technology solutions for his clients.
As a business owner himself, Don is cognizant of the needs particular to small businesses. Whether it is long term budgeting, logistical planning, or finding the right balance of technology for a particular business, Don will strive to work with your small business to find the right solution.
Highlight of services
24/7 Our consultants are available 24/7. Help is never
further away then a phone call. We are located in the loop to ensure that we are close by during business hours.
No Monthly Service Charges Billing is based upon the billable hour system. We only bill for the work that is done.
We Service All Technology If it plugs into your network, we service it. We take care of everything including Servers, PCs, Macs, PDAs, Phones, printers, scanners, and the software that drives all those devices.
Much More Then Simple IT Support In addition to our technology services, we help you with budget, plan for the long term, inventory, document, and age out old equipment for tax purposes.
